In general the best option to receive help with a testbed related issue is to contact our Helpdesk via email or using our Help Request Portal. The testbed staff should be able to help you with most problems, and refer you to another, appropriate, person if necessary.
The best place to make equipment requests is to contact our Helpdesk. In most cases we already have sources for equipment and software for the testbed, if not, testbed staff will be able to speak to correct people to get those resources.
Yes. We provide VPN access to the testbed using a Cisco ASA. In order to connect, you will need to be placed into a special group that has been granted access to the VPN. If you are not already in the correct group, you will need to contact the Helpdesk for assistance. See Here for details on setting up the VPN client on your computer.
In most cases, yes. To ensure the security and safety of the experiments, code, data, and equipment in the testbed, the testbed is a limited access facility. However, it is meant to be a resource to facilitate research and experimentation. As such, we do grant limited physical access to the testbed facility via i-card. If you need physical access, please contact the Helpdesk. In your email, please indicate if you are a visitor to campus or an existing i-card holder. Also include the following if you are not a visitor:
The testbed is located in room 1237 in the CSL Studio on the Urbana campus of the University of Illinois. Additional information on visiting the testbed can be found here
Yes. Please contact the Helpdesk for details and access to project storage space.