Resetting your ITI Testbed account password

You can reset your ITI Testbed password through the Forgot Password utility in our testbed account management tool at https://testbed.iti.illinois.edu.

1. After going to https://testbed.iti.illinois.edu, click on Change Password
2. At the bottom of this page, you will see “Can’t remember your password? Click here“
   • click the “here” link
3. In the Username box, input your ITI Testbed Username
4. In the Email Address box, input the email address you registered when your ITI Testbed Account was created.
5. Click Submit
6. Check your email for an email from ITI-testbed-admins@illinois.edu
   • this email will contain a pin code and secure link to reset your password
   • the link provided expires after 1 hour
7. After finding the email and clicking the link, enter the pin code in the input box.
   • If the pin code is correct, you will be brought to a password reset page
8. Be sure your new password will meet the complexity requirements.
   • At least 10 characters
   • Cannot contain your entire user id
   • Cannot contain your Full Name
   • Must include characters from at least 3 out of the following 4 categories:
   • Uppercase letters
   • Lowercase letters
   • A number
   • Non-alphanumeric characters: ~!@#$%^&*_-+=`|(){}[]:;“’<>,.?/
9. In the new password box, enter your new password
10. In the confirm password box, enter your new password again
11. Click Submit
12. You will be informed if the reset was successful
13. After a successful reset, you will also receive an email informing you of the password change

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